Support

Innovation, efficiency, and superior quality are the foundation on which iCast Multimedia builds its products. When you purchase solutions from iCast Multimedia, you not only receive reliable products that deliver superior performance every day, but you also receive expertise, service, and support from veteran media professionals.

With extensive experience in designing, configuring, and integrating media solutions for health care professionals through-
out the United States, the iCast Multimedia team is committed to delivering the right solutions for your business. If you have special requirements, solution consultation, software development and custom configuration and integration services are
also available.
All iCast Multimedia products are backed by manufacturer’s warranties and optional support contracts that cover installation, training, telephone support, and priority parts replacement. You can rest assured that the knowledgeable and friendly professionals at iCast Multimedia will stand behind every purchase you make.

FAQ

Find answers to frequently asked questions about digital signage and the iCast System. Additional documentation can be requested in PDF format.

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Troubleshooting

Many problems are caused by wiring mishaps or operational errors. Before you call Technical Support, there are some steps you can follow to resolve the problem yourself

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Software Downloads & Manuals

Software maintenance and driver downloads to help you get the most from your iCast Multimedia solutions as well as solution manuals to help you get the most from your iCast System.

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Warranty Information

iCast Multimedia and its respective distributors presently cover all new US products with a one, two or three year parts and labor limited warranty depending on product model and type.

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Repair Information

Warranty and non-warranty repairs for U.S. and Canadian customers are performed at each respective manufactures service center.
Return Material Authorization (RMA) form

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Contact Support

When you purchase solutions from iCast Multimedia, you not only receive reliable products that deliver superior performance every day, but you also receive expertise, service, and support from veteran media professionals.
For Support needs call: 1-877-87 ICAST
or
Email Support Now at support@icastmultimedia.com